Terms & Conditions
Last updated: Dec 26, 2025
Introduction
Welcome to MadeWithMess. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
If you do not agree with these terms, we recommend that you do not use our services.
Use of Website
By using this website, you confirm that:
You are providing accurate and complete information
You will use the website only for lawful purposes
You will not misuse, copy, or attempt to harm the website or its functionality
We reserve the right to restrict access if misuse is identified.
Products & Services
MadeWithMess offers:
Customized gift hampers
Ready-to-order curated hampers
Individual gift products
Product availability, pricing, and content are subject to change without prior notice.
Customization Disclaimer
Custom hampers are created based on the selections made by the user at the time of order.
Once an order is placed, changes may not always be possible
Visual previews are indicative and may differ slightly from the final arrangement
Minor variations in handcrafted products are natural and not considered defects
Pricing & Payments
All prices displayed on the website are in [INR / applicable currency]
Prices and discounts are applied automatically based on the selected products and hamper size
Final pricing is shown before submitting the order.
We reserve the right to update pricing or correct errors at any time.
Orders & Fulfilment
We reserve the right to:
Cancel or refuse orders due to unavailability, errors, or unforeseen circumstances
Contact you for additional information if required to process your order
Delivery
Delivery timelines and charges depend on the type of order and location.
Estimated delivery details are shared once the order is shipped. MadeWithMess is not responsible for delays caused by external factors beyond our control.
Returns & Cancellations
Returns and cancellations are governed by our Returns & Cancellations Policy, which should be read alongside these Terms & Conditions.
Intellectual Property
All content on this website — including text, images, designs, logos, and branding — is the property of MadeWithMess and may not be used or reproduced without permission.
Limitation of Liability
MadeWithMess shall not be held liable for:
Indirect or consequential losses
Delays or failures due to circumstances beyond our control
Misuse of products after delivery
Our liability, if any, is limited to the value of the order placed.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of the website after updates implies acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Gurugram, Haryana.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us page.